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Webhooks Retry Mechanism

Whenever a Webhook event is dispatched and fails ( response status code >= 400 ), our system will attempt to resend it up to 3 times or until a successful status code response is received.

This retry mechanism helps maintain synchronization between the records on the Integration Partner and Nursa sides.

The retry schedule is as follows:

  • First attempt: After a minimum of 5 minutes.
  • Second attempt: After 30 minutes.
  • Third and final attempt: After 60 minutes.

In the Searching webhook notification logs endpoint the retries property will show all the retries attempt ( if any )